BMW Rules ... The world as I see it

I feel Good Customer service is a very important part of dealing with a Business. When encountering bad customer service or no customer service, I may be turned away from dealing with that business and depending on how bad the service, I may even start telling others of the lousy service or put it on my Blog for the Internet to read.

With Live chat system, you are one step closer to helping your customer at a crucial time in the online shopping business. You are there, available to assist your potential or real customer when his questions arise on the Internet about your business. This could help a great deal in making sure you have a happy customer and one that may return time after time to use your business.